"Hate's a strong word. It was my job to stop people who caused damage or harm, and I acted accordingly, but I can't say I hated anyone. ... Did someone do something to you, personally, while you were there? While you were a hero?"

She can tell that he's skirting around the edges of something painful, something he might not be sure he either wants to or is ready to share. It hurts to see him like this, but she has to suppress the urge to push him to talk, lest she do more harm than good.