"No," Tony returned, immediately irritable with the apparent presumption that making up a number would convince him of Wesker's position, when they both knew that a piece of fabric was not going to inoculate a whole population against the unpredictable storms. "Uh-uh. We're not talking about a vaccine. We're talking about a multivitamin that might help 2.4% of the population, if she takes it every day, and a broad vitamin deficiency happens to be one of the symptoms."
What Wesker's metaphor did almost manage to do, clumsy in Tony's mouth when he would rather be talking about connections and transistors, was distract Tony from bring stricken by the realization that he was talking to the kind of overconfident developer whose ego had always been shielded by someone else taking the blow for them. Ego obscured the most important element of the design. "I'm trying to tell you," he started with a deadly kind of calm, standing water, "that you can create the most remarkably efficient, beautiful, life changing product, but it's never going to be useful unless you account for how people actually use it. You can't remove them from the equation. They are the equation."
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What Wesker's metaphor did almost manage to do, clumsy in Tony's mouth when he would rather be talking about connections and transistors, was distract Tony from bring stricken by the realization that he was talking to the kind of overconfident developer whose ego had always been shielded by someone else taking the blow for them. Ego obscured the most important element of the design. "I'm trying to tell you," he started with a deadly kind of calm, standing water, "that you can create the most remarkably efficient, beautiful, life changing product, but it's never going to be useful unless you account for how people actually use it. You can't remove them from the equation. They are the equation."